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Please note: To pay annual dues, you must be a registered member of the Rocky Mountain Bookstore Association

RMSBA Golf Outing 2018

DATE: Tuesday, October 9, 2018
TIME: 12:30 PM first Tee time.
LOCATION: Mariana Butte
710 Clubhouse Drive
Loveland, CO. 80537

FORMAT: 18 holes, play your own ball.
COST: $48.00 with cart. You’ll pay at the course.
LUNCH: Restaurant at the course.
GROUP: If you have someone you’d like to play with, let me know.
DEADLINE: Tuesday, October 2nd

Questions: Call or email Dick Forbes (303) 748-2790

dick@jardineassociates.net

2018 Rocky Mountain Bookstore Annual Meeting

October 9-11, 2018
Embassy Suites Loveland Hotel and Conference Center
Loveland, Colorado

Room reservations will need to be made by 9/8/2018.

To reserve a room, click here or call Hilton Reservations at 1-800-362-2779 or Megan Alexander at 1-970-612-2440 M-F, 8:00 AM - 4:00 PM.

Agenda

The agenda below is tentative and subject to change.

Tuesday – October 9

2:00pm– 6:00 pm Registration – Loveland Conference Center Canyon Hallway

12:30pm Golf – Mariana Butte- Contact Dick Forbes Mariana Butte

5:30pm – 6:30 pm Opening Night Reception Canyon Maple B

6:30pm-8:00pm Opening Night Dinner Canyon Maple B

8:00pm -9:00pm Jesse White Canyon Maple B

Wednesday – October 10

8:00am – 4:00 pm Registration Desk Open Canyon Hallway

8:30am – 11:30 am Vendor Trade Show Set-up Mountain Holly

8:00am-8:45 am RMSBA Business Meeting Big Thompson A

9:00- 10:00 am Concurrent Educational Sessions

Visual Merchandising Primer

Paula Haerr

Join us for a virtual Visual Merchandising Tour of stores from across the country. Basic concepts in creating great displays will be reviewed as our session facilitator, ICBA’s Paula Haerr, focuses on First Impressions, Pet Peeves, Fundamentals, and Solutions that make up the visual impact you have on customers.

Developing Digital at Your Institution: How to take the Seat at the Head of the Table

Verba

It's not business as usual—it’s business "evolving" in an industry that is redefining itself on a daily

basis. As the business evolves, you need to constantly keep up to date and informed of new best

practices for topics such as OER, analytics, Inclusive Access, affordability, accessibility, and, most

importantly, messaging the power of digital to faculty, administration, students, and parents.

In this session, you will learn:

- How to take a proactive, strategic role in digital growth and development at your institution.

- How to effectively implement new affordability focused course materials.

- How leading on Inclusive Access establishes your store at the center of student success

10:00am-10:15am Break

10:15am-11:45am Fashion Show Canyon Maple A

11:45am – 1:00 pm Vendor Appreciation Luncheon Canyon Maple C

1:00pm – 5:00 pm TRADE SHOW Mountain Holly

3:00pm-3:15pm Break snacks available in hallway

5:00pm-6:00pm Trade Show Break Down Mountain Holly

6:00 pm – 7:00 pm President’s Reception - Canyon Maple B

7:00 – 8:30 pm RMSBA Annual Banquet Canyon Maple B

9:00pm- Summit for Bowling, Laser Tag and Arcade Games- Everyone is Welcome!

Thursday – October 11

7:30am – 10:00 am Registration Desk Open

7:45am-9:00am General Session

NACS Update by Bob Walton

Industry Trends and Their Impact on Your Campus Store

Estella McCollum, OnCampus Research

Higher education, collegiate retail, and the students we serve are all shifting. This session provides insight into the state of campus store performance, student consumers, and the business of course materials. Based on financial and operational research, Student Watch and Faculty Watch studies, and the monthly Student Panel Surveys—all conducted by OnCampus Research—this session will give you context and metrics for ensuring your store’s operation and services are on track.

9:00am-9:10am Break

9:10am-12:10pm General Session

High Impact Leadership Seminar

Tracy Knofla, High Impact Training

Improving our leadership skills and the leadership skills of our teams is critical to the success of our stores! In this interactive leadership seminar, skill development in the following areas will be included: goal setting & action planning, communication, creativity, conflict & confrontation, decision-making, and collaboration. Tracy’s entertaining and energizing style is sure to inspire current and future store leaders!

12:15pm – 1:30 pm Book & Author Luncheon River Birch C

Erik Storey: Nothing Short of Dying

1:30pm – 1:40 pm Break

1:40pm-2:40pm Concurrent Educational Sessions

EPEG (Education Publishers Enforcement Group) Panel

Textbook distributors are encouraged to adopt and implement anti-counterfeit best practices, which are designed to eliminate counterfeit textbooks from the marketplace. This panel will share tips to help you know your seller and product, be on the lookout for suspicious sales patterns, engage with publisher, and more.

Measuring Expectations- Implementing a Vendor Score Card

Jessica Carlsen, CU Bookstore

How do you know your store is benefiting from vendor partnerships? Is a vendor the right one for your store? In this session, learn how the CU Book Store implemented a “vendor score card” to measure vendor performance and expectations.

2:40pm-2:50pm Break

2:50pm-4:00pm Concurrent Educational Sessions

Your Store’s Role in Accessibility: Best Practices for Effectively Implementing 508

Regulations

Verba

It’s more important than ever to protect your store’s independence and your campus’s ability to

provide accessible learning materials for students with special needs. You need to feel completely

confident that your students, regardless of ability, are able to effectively use their course materials. You also need to make sure that your campus is efficiently executing 508 regulations. The best practices covered in this session will leave you feeling confident that your store can meet the needs of students with disabilities—an important part of serving the mission of your institution.

In this session, you will learn:

- How you can be certain that your course materials are regulation compliant

- How to implement compliant course materials across multiple channels, including mobile

- How accessibility helps all students, not just those with declared special needs

- How you can help the wider institution by better understanding and addressing accessibility needs

Helping Your Staff Feel More Comfortable with Change in the Bookstore Industry

Tracy Knofla, High Impact Training

Change is an important part of any workplace. The skills of embracing, adapting to and creating change are teachable skills. This session will give you the tools necessary to help your employees become change agents in their departments and supporters of change throughout the organization.

4:00pm-4:15pm Break

4:15pm-5:00pm Concurrent Educational Sessions

Roundtable Discussions

Join your colleagues to discuss issue that are important to your store, share what has and has not worked for you and brainstorm new ideas.

Campus Decisions with John Parry and Paul Deniston

Course Materials with Kurt Kaiser and Ryan Stewart

General Merchandise with Michelle Staley

5:10 pm RMSBA Business Meeting if Needed

6:00pm Farewell Dinner